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How Can We Help Today?

Whether you need specs on a kayak, details on a fishing shelter, or an update on your order, we are ready to talk gear.

We reply within 1 business day (Monday to Friday, 9:00 AM to 5:00 PM MT).
Reach Us

Choose Your Preferred Channel

Email
support@kingfisherhq.com
Replies within 1 business day
Phone
000-000-0000
Monday to Friday, 9:00 AM to 5:00 PM MT
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, and transit runs 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How do I track my order?

Once your boat, kayak, or shelter ships, you will receive a tracking number by email. You can use that number on the carrier's website to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. If something is not right with your gear, start a return by contacting us through email or phone. Full details are outlined in our Return Policy page.

Can I exchange an item for a different model?

Yes. We will walk you through the exchange process step by step.

How do I choose between a fishing boat and a kayak?

It depends on the water you fish and how you like to travel. Fishing boats offer more deck space, higher weight capacity, and room for multiple anglers. Kayaks are lighter, easier to launch solo, and get into shallower water where boats cannot reach.

What details should I check before buying a fishing shelter?

Focus on the shelter's packed dimensions, setup time, material denier rating, and how many anglers it seats. Matching the shelter size to your crew and the conditions you fish in makes a real difference on the ice.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Fishing Boats
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Fishing Shelters
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Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Fast Response

Every email and phone inquiry is answered within 1 business day by someone who knows the gear.

Secure Checkout

Your payment and personal information are protected by industry-standard encryption at every step.

30-Day Returns

Not the right fit for your setup? Return eligible items within 30 days, backed by our return policy.

Free Continental Shipping

Owned and operated by SND Legacy Holdings LLC, we ship most orders free within the Continental U.S.